Frequently Asked Questions
Everything you need to know about organizing your workspace.
How much does shipping cost for heavy storage cabinets?
We offer tiered shipping rates based on weight. Standard tool chests ship via freight for a flat fee, while smaller organizers and accessories qualify for free shipping on orders over $99.
Do your tool chests come pre-assembled?
Most of our heavy-duty rolling cabinets ship fully assembled, requiring only the attachment of casters and side handles. Smaller modular units may require basic assembly with included tools.
What is your return policy for storage systems?
We offer a 30-day satisfaction guarantee. If your storage unit doesn't fit your space or meet your expectations, you can return it in its original packaging for a full refund, minus return shipping costs.
Are the drawer slides covered under warranty?
Yes, all Workshop Tool Storage products come with a 5-year limited warranty that covers mechanical failures, including ball-bearing drawer slides and locking mechanisms.
Can I purchase replacement keys for my tool chest?
Absolutely. If you lose your keys, simply contact our support team with your model number and the lock code stamped on the face of the cylinder to order a replacement set.
Do you offer bulk discounts for commercial workshops?
We provide custom quotes for outfitting full commercial garages or industrial facilities. Please contact our sales department for volume-based pricing and specialized delivery options.